| Item | Details |
|---|---|
| Seller / Provider Name | OCA Co., Ltd. Representative Director: Hiroyuki Suzuki |
| Shop Name | Garageland |
| Address | 11-3 Moniwatsunaganishi, Aoba-ku, Sendai-shi, Miyagi, 989-3163, Japan |
| Phone Number | +81-22-797-1152 |
| Email Address | Please contact us via the inquiry form on this website. |
| Rental Prices | Prices vary depending on the vehicle and details of use. Please check the price simulator on this website or the amount provided in your estimate. The displayed price is the total rental fee including insurance (excluding some options). |
| Additional Fees | – Pick-up/Drop-off fees at stations or airports (if applicable) – Optional equipment/service fees (when selected) – Bank transfer fees (in case a refund occurs) |
| Payment Method | Credit Card Payment (via Stripe Payment Link) |
| Payment Timing | Full payment is required in advance. Please pay through the payment link sent by our shop within the specified deadline after the estimate is confirmed. |
| Service Provision Timing | The vehicle will be handed over at the designated date and time after your reservation is confirmed. *Note: Submitting the inquiry form only constitutes a “provisional request.” Our staff will provide a formal estimate and payment instructions after reviewing the details. |
| Cancellation Policy | If you cancel your booking for personal reasons after it has been confirmed, the following cancellation fees will apply: – Up to 30 days before departure: 10% of the total rental fee – 29 to 15 days before departure: 50% of the total rental fee – 14 to 2 days before departure: 80% of the total rental fee – 1 day before to the day of departure: 100% of the total rental fee *Cancellations due to bad weather, traffic conditions, sudden illness, or flight disruptions are also subject to the above policy. |
| Refunds | The amount minus the applicable cancellation fee will be refunded via our designated method. Please note that refunds after card processing may take some time depending on your credit card issuer. |
| Defects & Vehicle Troubleshooting | In the event of any vehicle malfunction, defect, or trouble, please contact us immediately. We will check the situation and respond in good faith. |
| Disclaimers | The photos and descriptions shown on this website may partially differ from the actual vehicle or services. Thank you for your understanding. |
| Governing Law & Jurisdiction | This agreement shall be governed by and construed in accordance with the laws of Japan. Any disputes arising out of this agreement shall be subject to the exclusive jurisdiction of the Sendai District Court. |
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